Our Service Center
Our Volvo Service Center knows when you need service, you want to turn to the experts. Our expert team is here to help with everything your Volvo car needs to run optimally.
Our Service Advisors will help explain any required maintenance or repairs to your vehicle. Our Certified Technicians know your Volvo car inside and out and will only use state of the art diagnostic equipment, special tools, and Volvo Genuine Parts to repair your vehicle.
Whether it is routine maintenance or vehicle repairs, our team undergoes continual factory training and education on best practices to improve our processes and be more efficient in our service. This helps make diagnosing and repairing an issue a quick and transparent process.
We take pride in getting the job done correctly the first time, so you can spend more time enjoying your Volvo car. When you choose our Volvo Service Center to maintain your vehicle, it also means that your Volvo car is backed by our Lifetime Parts and Labor Warranty. *
We offer several mobility options, so you do not have to wait for your vehicle while in service:
- Courtesy vehicle
- Volvo Valet - Pickup & Delivery
- Mobile Service
- Rideshare
Should you choose not to utilize one of our mobility options, you can wait while your vehicle is serviced. You are also welcome to use our comfortable lounge area complete with complimentary amenities such as:
- Coffee or tea
- Soft drinks, beverages
- Snacks
- Free Wi-Fi
- Mobile phone charging
- Entertainment - TV, magazines, newspapers
- Business center
- Children's play area
-
Volvo Cars of Louisville
5 Autocenter Drive
Louisville, KY 40299
- Service: (502) 496-8571
Loading Map...
LP&L Warranty Full Disclaimer:
*This warranty does not cover accessories, wear items or consumables. Please see the list below for examples of parts excluded from the Volvo Lifetime Parts & Labor Warranty (Note: this list is not all-inclusive):
Batteries
Batteries for keyless entry
Timing Belts
Filters
Belts
Brake Pads
Rotors (excluding run out)
Wiper blades
Spark plugs
Clutch lining
Floor mats
Upholstery/rugs
Tires (please refer to the Tire Manufacturer's warranty)
The Customer Lifetime Parts & Labor Warranty does not apply to third party purchasers such as independent repair shops, body shops or on parts purchased over the counter and not installed by an authorized Volvo dealer. The warranty on these parts will be for two years from the purchase date for defects for the part replacement only. Labor will not be included. Part failures due to installation errors will not be covered by any Volvo Part Warranty.
Note: This warranty is non-transferable. The coverage only applies to the original purchaser of the part. Proof of previous purchase and installation at an authorized Volvo dealer is necessary for coverage. This warranty does not cover parts replaced under your Volvo New Car, Certified Pre-Owned or VIP Warranty. For repairs completed under these warranties you will be covered for the balance of the remaining warranty or 90 days, whichever is greater.
Volvo Car USA, LLC warrants the new Volvo Genuine replacement part (excluding accessories and consumable parts as listed above) that such part installed at an authorized Volvo dealer will be free from defects in material or workmanship. There is no coverage for parts needing replacement due to any outside influence.
Volvo Service Questions for Louisville Drivers
What are my options while my Volvo is being serviced?
Volvo Cars of Louisville lists several ways to skip the wait: a courtesy vehicle, Volvo Valet pickup and delivery, mobile service, and rideshare. Availability can depend on the service being done, so mention your preference when you schedule service. Owners can also wait in the customer lounge.
What does the Lifetime Parts and Labor Warranty cover?
The Lifetime Parts and Labor Warranty covers Volvo Genuine Parts installed by an authorized Volvo dealer, for the original purchaser. It excludes accessories, wear items, and consumables such as batteries, filters, brake pads, and wiper blades, and it is not transferable. Terms and exclusions apply.
Does Volvo Cars of Louisville use Volvo Genuine Parts?
Yes. Certified technicians at Volvo Cars of Louisville use Volvo Genuine Parts, along with diagnostic equipment and special tools, to repair Volvo vehicles. Owners can browse the parts center, and drivers replacing tires can look at Volvo Genuine Tires. Genuine parts are made for Volvo vehicles.
How often should I change the oil in my Volvo?
The right interval depends on the model, the engine, and how the vehicle is driven, so the owner's manual and the in-car service reminder are the best guides. Volvo Cars of Louisville offers Volvo oil change service, and appointments can be booked online.
Is financing available for Volvo repairs and parts?
Yes. Volvo Cars of Louisville lists Service & Parts Financing for repair and parts costs. Approval and terms depend on the lender and the applicant, so options can differ by customer. Drivers planning a larger repair can ask the service team about financing when they set up a visit.
Where can I buy Volvo accessories?
Volvo accessories can be purchased online through the dealership, and the accessories information shows what is available. Genuine accessories are designed for Volvo vehicles, and current accessory offers are listed with the dealership's special offers. Owners can also ask the service team which accessories fit their model.
Where can I find Volvo service and parts specials?
Current service, parts, and accessory offers are listed under Service Special Offers at Volvo Cars of Louisville. Offers change, so review the latest ones before booking. Additional service and parts specials are posted separately. Owners can mention any offer they want to use when they book.
Can I wait at the dealership during my Volvo service?
Yes. Drivers who choose to wait can use the customer lounge, which has coffee, tea, snacks, free Wi-Fi, mobile phone charging, a business center, and a children's play area. For longer repairs, a courtesy vehicle or Volvo Valet may be easier.
Can Volvo Cars of Louisville service other brands?
Yes. Volvo Cars of Louisville can service vehicles from other brands. Note the make, model, and what the vehicle needs when you schedule service, and the service team will confirm what can be handled and plan the visit around it.
How often should I rotate the tires on my Volvo?
Many manufacturers suggest rotating tires every 5,000 to 7,500 miles, though the right interval depends on the model, drivetrain, and driving habits, so check the owner's manual. Volvo Cars of Louisville lists Volvo Genuine Tires, and the service team can advise on rotation and tread wear.